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Istanbul (Turkish: İstanbul) is Turkey's most populous city, and its cultural and financial center. Located on both sides of the Bosphorus, the narrow strait between the Black Sea and the Marmara Sea, Istanbul bridges Asia and Europe both physically and culturally. Istanbul's population is estimated to be between 12 and 19 million people, making it also the largest in Europe and one of the largest cities in the world.
Istanbul is one of three European Capitals of Culture in 2010 http://istanbul2010.org/.
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Most planes arrive at Istanbul Atatürk Airport http://ataturkairport.com/ (IATA: IST), 20 km west of the city centre. From the airport, there are various options for getting into Istanbul: you can take a taxi (about 30-35 TL to Taksim, and 25-30 TL to Sultanahmet), the express bus service run by the local airport service called "Havaş" http://havas.com.tr/ which departs half-hourly between 4AM-midnight and costs 10 TL to Taksim (and also to Etiler, and Kozyatağı), the public bus (line #96T) run by İETT costing 2.50 TL, which also stops at Aksaray close to Sultanahmet. Travel times are 20–40 minutes, but depend a lot on traffic, and Istanbul is heavily congested!
Then, there is the metro (signposted "light rail" in the airport, when you get outside the baggage claim its about a 10 minute walk in the airport to the metro line. Just follow the signs), which will take you directly to the Otogar (bus station) or to numerous stops within Istanbul (Aksaray in the city centre is the last stop, transfer stations for tram heading for deeper into old city is available at Zeytinburnu and Aksaray). It costs 1.50 TL (+an extra 1.50 TL when boarding the tram) and getting to Aksaray takes around 45 minutes. It is possible to be at your bus departing from Otogar within less than one hour after landing by taking the metro.
When entering the metro station, you need to buy a jeton (token) for 1.50 lira. Just hand the cashier 1.50 lira and he'll give you a token. They don't accept credit card or foreign currency here. This will get you on the red metro line (towards Aksaray). From this line, if you are going to Sultanahmet, you can transfer at Zeytinburnu and buy another jeton (1.50 lira). Note that the jeton token here is different than the first one. From Zeytinburnu, take the blue tram line T1, towards Kabataş which passes by: Sultanahmet, Eminönu and Tophane. The trip from the airport to Sultanahmet takes about 45 min.
Other Notes: Note that people are working on commission at the airport trying to make you use special shuttle buses for very high fees (30+ TL), so for people who wish to travel more economically the Metro/tram-combination is easy and fairly quick, and offers very good value. Travel by metro/tram cost 1 token per trip which is equal to 1.5 TL. No matter how long you travel, it cost 1 token per trip.
Visa: Depending on nationality, foreigners arriving in Istanbul may need to purchase tourist visas (USA and some EU citizens, depending on exact nationality, do). This must be done upon arrival before queuing for passport control. The windows for purchasing the visa are located immediately to the left of the main passport control booths. You may pay using foreign currency or Turkish Lira (TL) (only cash is accepted, though, no credit cards). The fee varies depending on the visitor’s nationality. The fee is $20 (or €15 or 10 GBP) for visitors traveling with U.S. and Australian passports. As of Sep 2008, Canadians pay US$60 (or €45). As of Aug 2009, EU pays €15 (note that GB citizens may pay in Pounds), or the fee is 35 TL.
Note that food and drinks at the airport may cost up to five times more than in the city proper, like in other international airports. If you are traveling on budget and plan to spend some time at the airport, it may be wise to bring your own meals from town instead of buying them there. If you come from the Metro, there is a supermarket in the tunnel leading to the elevators / stairs to the airport proper where you can do some last-minute shopping.
Istanbul also has a second airport, Sabiha Gökçen International Airport http://sabihagokcen.aero/home_page (IATA: SAW), located in the Anatolian side of the city. Charter flights as well as European low cost carriers operate from here most of the time. A Havaş bus connects this airport with Taksim in the city center for 13 TL and takes about an hour. There is also a Havaş service to Kozyatağı, a transportation hub of Asian Side, which costs 10 TL. If you arrive in the middle of the night, you can move to the departure hall after passing customs and rest on very comfortable seats — you will even find coin-operated Japanese massage chairs. Then, at about 4AM (but better ask to be sure) the first Havaş bus will take you to town. The Havaş bus schedule is sometimes linked to the arrival/departure times of planes. A cheaper option is to take public bus line #E10 which brings you to Kadıköy, the main centre of the city in Asian Side, in 70 min (3 TL) and which operates 24 hours a day (once every hour between midnight and 6AM, more frequent in the rest of the day). From Kadıköy, you can take a ferry to Eminönü or Karaköy. Various private operators offer Internet bookable shared minibuses to central locations - a good choice when arriving late. A typical price being EUR 90 for 4 people to a hotel in Laleli.
International trains from across Europe arrive at the station in Sirkeci, close to Sultanahmet. Asian trains arrive at Haydarpasa station. To get between the two, catch a ferry across the Bosphorus (see Get around). Marmaray, the Rail Tube Tunnel and Commuter Rail Mass Transit System is being built, and is projected to be one of the most challenging infrastructure projects in Turkey.
Due to the collapse of a tunnel on the railtracks, trains between European destinations and Istanbul are currently terminating at Çerkezköy, with replacement bus service provided for the last ~100km to Istanbul.
International trains to and from Sirkeci:
International trains to and from Haydarpasa:
Schedule and price list of railway trips can be gathered from TCDD (Turkish Republic State Railways) http://tcdd.gov.tr/.
When arriving at the Turkish border from Europe, you may need to buy a visa before getting your passport stamp. This counter accepts only Euros or USD, not Turkish Lira. You need to go to the visa counter first to purchase your visa, then to passport control to get it stamped.
Buses and coaches terminate at the colossal Esenler Otogar, about 10 km west of the city center, located on the European side. Courtesy minibuses or taxis will easily get you into the center. The metro also stops at the Otogar. There are several daily buses to/from cities in Romania and Bulgaria.
With 168 ticket offices and gates, shops, restaurants, hotel, police station, clinic and mosque, the Büyük Otogar is a town in itself. From/To Thessaloniki(Greece): ticket prices around €35 (one way) Sofia (Bulgaria): 10-15€
"Harem" is the major hub for the buses on the Anatolian (Asian) side, which can be reached easily from the European side with a Ferryboat.
International ferries, carrying tourist groups from outside Turkey stop at Karakoy Port. The port is ideally located close to Sultanahmet and Taksim.
Cruise ships often dock close to downtown. Passengers not on tours will find taxis readily available at the port entrance, and modern streetcars a short walk away.
Traffic in Istanbul can be manic; expect a stressful drive because you will be cut off and honked at constantly. The city currently holds more than 1,500,000 automobiles and there is a strong demand for building of new or alternate highways.
If you've arrived in Istanbul by car, and you're not familiar with the streets, it's better to park your car in a safe place and take public transportation to get around.
The city, lying on two different continents and separated by the Bosphorus, is connected by two bridges. The bridge on the south, closer to the Marmara Sea, is called the "Bosphorus Bridge". The bridge closer to the Black Sea is named "Fatih Sultan Mehmet Bridge" and is longer than the first one. Both are toll bridges, and you must pay a fee to cross.
Since 2006, the Bosphorus Bridge toll stations do not accept cash, and payment must be made using electronic cards, either manually (KGS) or automatically via a transponder mounted on the front of the car (OGS). The Fatih Sultan Mehmet Bridge does not accept cash either, only KGS or OGS.
On weekdays, drivers should be aware of potentially hour-long traffic jams on the highways leading to both bridges, particularly heading west in the mornings and east in the evenings, since most people live on the Anatolian side but work on the European side.
There is a great shortage of parking in Istanbul, and existing lots are quite expensive. You will see many cars parked on the sides of the road, in front of garage doors even.
Drivers unfamiliar with the city should also be aware that street signs are rare. It is a common thing to pull over and ask for directions, something the natives and taxi drivers do quite often.
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Istanbul's public transit system can be difficult to figure out; maps are rare and you often have to transfer, and pay another fare, to get where you are going. However, if you put some effort into it, you can avoid taxis and not walk too much.
Each time you use a tram, metro, bus, or boat on the public transport system, you will need to use a token. The small metal tokens cost 1.50 TL and can be bought at various ticket kiosks at bus, train, and metro stations. Ticket fares across buses, trams and metros are at a flat rate (i.e. not dependent on how far you go).
Buying an AKBİL (AKıllı BİLet - Turkish acronym for "Smart Ticket") is a good idea if you are in Istanbul for more than a day or two, and intend to use public transport. AKBİL is a small electronic device serving as a ticket which may be used on buses, trams, suburban trains, metro, local ferries, etc. You buzz the AKBİL when you get on the bus or enter the tram/metro platform. The great part for travelers is that you can buy only one and buzz it as many times as there are passengers. You can buy or refill them at designated booths located at any major bus, tram, to metro station, as well as some other places such as newspaper stands close to bus stops. An AKBİL provides slightly discounted rates compared to regular single tickets, as well as discounts in transfers (when used multiple times within a limited period, roughly an hour and a half since the last time you used it). A deposit for the device itself is payable when you buy it (6 TL), which is refundable if you choose to return it later.
Buses and streetcars tend to be very crowded during rush hours, especially on Mondays and Fridays. That can also create opportunities for pickpockets.
There are two types of public buses in Istanbul; those run by the private sector and those run by the city-owned İETT. You can differentiate these two types by their colors. Privately run buses are blue-green with yellow non-electronic destination signs while İETT-run buses come in many flavors including old red-blue ones, newer green ones and red double-deckers. The Akbil Transit Pass is valid universally while tickets that can be obtained in kiosks near bus stops for 1.40 TL are valid only on İETT buses and cash payment only on private buses, although if you get on an İETT bus the driver will normally accept cash (normally 1.50 TL but this is dependent entirely upon what the driver wishes to charge) and hand you his Akbil for you to use.
Recently installed Metrobüs, long hybrid buses running on their special lanes separated from all other traffic and thus saving lots of time in Istanbul's usually congested roads, connect western suburb of Avcılar with Kadıköy in Asian Side via Bakırköy, Cevizlibağ which is just out of old city walls near Topkapı Gate, and Mecidiyeköy.
Most bus lines operate between 6AM and around midnight, usually with a reduced volume of services after 10PM. Some lines between major centres operate 24 hr, though, as is the Metrobüs, with about an hour intervals. After midnight, buses cost two tickets pp rather than the usual one.
As a tourist, you are most likely to use the tram and the metro in the Sultanahmet and Taksim area since there are no bus lines operating in the area anymore.
Istanbul's first underground system dates back to 19th century, when the funicular subway "Tünel" was constructed to operate from Karaköy to Istiklal Street in 1875. The distance travelled was 573 metres. Recommended option to go up-hill from Galata Bridge (Beyoglu side) to the famous Istiklal Caddesi (main street).
In 1990's, a modern tram line was constructed in the European side of the city, and now it's being extended to the inner parts of the city, as well as to the Anatolian side with a sea-tunnel named "Marmaray" crossing below the Bosphorus.
Istanbul's metro consists of two lines, the northern line is currently just a short stub connecting Taksim to Maslak via Mecidiyeköy and Levent in New Istanbul. There is also a funicular system connecting Taksim to Kabataş where you can get on ferries and cross to the Anatolian side, and also transfer to trams bound for old city. The separate southern line is most useful for visitors, connecting Aksaray (with its connections to the tram line) to Atatürk Airport, via the main coach station (Otogar).
Nowadays, most metro stations do not have a staffed ticket booth, so you will have to obtain your token from automatic token dispensers. Insert coins (except 1 or 5 kuruş) up to 1.50 TL and then press the button marked onay (Turkish for "approval", no English translations are given on the machines).
A token costs 1.50 TL (around €0.75) on any urban rail in Istanbul.
A tram connects Zeytinburnu (connection to the metro line to the airport) to Kabataş (connection to the underground funicular to Taksim). The line is 14km long, has 24 stations and serves many popular tourist sites (e.g. in Sultanahmet) and ferries (e.g. Eminönü). An entire trip takes 42 minutes.
Although you may use the same tokens (1.50 TL) or AKBİL on the metro and tram, you must pay another fare each time you change lines.
The tram was put in service in 1992 on standard gauge track with modern cars, connecting Sirkeci with Topkapi. The line was extended on one end from Topkapi to Zeytinburnu in March 1994 and, on the other end from Sirkeci to Eminönü in April 1996. On January 30, 2005 it was extended from Sirkeci to Kabataş crossing Golden Horn after 44 years again. 55 vehicles built by ABB run on the line. The daily transport capacity is 155,000 passengers.
Hızlı Tramway stations are: Zeytinburnu, Mithatpaşa, Akşemsettin, Seyitnizam, Merkezefendi, Cevizlibağ, Topkapı, Pazartekke, Çapa, Fındıkzade, Haseki, Yusufpaşa, Aksaray, Laleli (Üniversite), Beyazıt (Kapalıçarşı), Çemberlitaş, Sultanahmet, Gülhane, Sirkeci, Eminönü (ferryboats), Karaköy, Tophane, Fındıklı, Kabataş.
Between Taksim and Kabatas, there is a modern underground funicular to connect this tram line to the Taksim metro. The tram is also connected to the southern metro line (for the Otogar and Ataturk Airport) at Aksaray station, though the metro and tram lines are a short walk from each other.
The process of replacing old buses with newer ones accessible for people using a wheelchair is ongoing. Many buses on central lines have a low floor and a built-in ramp (consult the driver to lean the bus down nearer to the ground, to open the ramp, and to assist into the bus, though any of these might unfortunately be impossible during peak hours in interval stops. Think of a sardine-packed bus unloading all of its passengers to lean down).
Unfortunately, no stops are announced on a display or by voice in the buses.
Trams are accessible for people using a wheelchair from the station platforms if you can manage to get into the station in the first place. Some of the stations are located in the middle of very wide avenues and the only access to them is via underground passages (tens of stairs) or overpasses (more stairs!). Otherwise, platforms in tram stations are low and equipped with gentle ramps right from the street (or sidewalk) level.
All stations are announced both on a display and by voice in the trams.
All stations and trains in the northern metro line are accessible for people using a wheelchair. Look around the station entrances for handicapped lifts/elevators. Only some of the stations in the southern metro line are equipped with such elevators (among the stations which have elevators are Aksaray-the main station of the city centre, Otogar-the main bus station, and Havalimanı (Airport) station), but whether there is an elevator or not, if you manage to get into the station (there is a good chance that you can do with a little assistance because the stations in the southern line aren’t located as deep as the stations of the northern line are; only about one floor’s height under the ground), all trains are accessible from the station platforms, though a little assistance more will be helpful for passing over the narrow gap between the train and the platform. You can ask the guys in grey/black uniforms (security guards, they can be seen in the entrances of the station platforms if not elsewhere) for assistance, it’s their duty.
All stations are announced by voice in the metro trains. In northern line it is also announced on a display, but not in the southern line. Instead, you should look at the signs in the stations, which are big and common enough.
Unique Istanbul liners (large conventional ferry boats), sea-buses (high speed catamarans), or mid-sized private ferries travel between the European and Asian sides of the city. The crossing takes about 20 minutes and costs 1.50 TL, and gives great views of the Bosphorus. Be aware that sometimes the ferry when arriving at a dock can bounce off the pier accidentally, even on calm days. This can cause people to fall over if they are standing up, so it is advisable to remain seated until the ferry has come to an absolute stop.
In Istanbul, liners from any given quay generally take only a certain route, and these quays are signposted ‘X Iskelesi’ (“X Landing stage/pier”). For instance, Eminönü alone has more than 5 landing stages (including the ones used by other ferries apart from liners), so if you should head for, say, Üsküdar, you should take the ferry which departs from ‘Üsküdar Iskelesi’. Replace ‘Üsküdar’ with the destination of your choice.
Istanbul liners http://ido.com.tr travel on the following routes:
Furthermore, the sea-buses (deniz otobüsü) follow the same (or more) routes, usually much faster than liners. Returning to Yenikapi from Kadikoy by sea-bus is a fast and convenient way to cross the Bosphorus; at Yenikapi there is a railway station with frequent trains to Sirkeci/Eminönü and the Yenikapi fish restaurant area is close by (or one stop on the train).
Four main private ferry routes for travelling between Asia and Europe sides are:
Very useful are the fast ferryboats (travelling at 55 kilometers) running from several points, such as the Yenikapi - Yalova one, that allows you (with a connecting bus in Yalova) to be in Bursa centre in less than three hours. Prices are marginally higher and the gain in time is considerable, though the view is not as nice.
All of the ferries, including private ones, can be paid for using the AKBIL system or the new Smart RFID Card that is in the process of introduction.
A new metro line extension crossing the Bosphorus in a tunnel is under construction. This will change the ferry provision and is perhaps a good reason to visit Istanbul before it is completed.
Suburban/commuter trains (banliyö treni) using somewhat dilapidated stock and running on national rail network, connect suburbs along the European and Asian coast of the Sea of Marmara to main stations at Sirkeci and Haydarpaşa, respectively. These trains are one of the fastest connections between the old city and western suburbs, especially Bakırköy, although they, especially the line on European Side, are best avoided late at night.
Taxis are an easy and cheap way to get around. As of October 2009, start off rate is 2.50 TL (€1.2) and then 1.4 TL (€0.67) for each km afterwards. A one-way travel from Taksim to Sultanahmet costs approximately 10-15 TL. Tipping is generally unnecessary. Occasionally, drivers will refuse to start the meter and try to negotiate a fixed prize (but most drivers will start taximeters at all times). You should avoid these cabs and simply take another one as you will almost certainly end paying too much. To be sure, before getting in, just ask "how much to go to ...?" (most of the drivers understand basic English) since the price they tell then is quite accurate. Tell them then to put the taximeter on. Drivers do normally work with the taximeter, so they will not be surprised at all when you ask them to put it on. The price at the end will be quite close to the one they tell you at the beginning. There is now, as of October 2009, just one fare unit, it means, there is no extra fare at night.
Taxis that wait near a bus station are usually a tourist trap. They start the meter but charge you 20 TL at least. Emphasize to the driver that you will pay for the meter price before getting in. Do not buy their quick-sell tricks. Always try to stop a taxi that is passing by on the road or find a legitimate taxi stop.
Insist on going to the destination that you want because some drivers are payed by commission for each time they have someone go to a certain site.
Beware riding a taxi other than the "yellow-colored" ones since the other-colored taxis are registered under different cities and have a different rating system.
Be careful on what notes you hand them for payment; some drivers have tried to pretend that the 50 lira note that was handed was just a 5 lira note. Occasionally taxi drivers may actually also rip notes you give them, and tell you it is no good, in order to make you hand them a 50 lira note. So, make sure the notes are not ripped, and is actually the right one before you hand them over. Also, if you are not familiar with the city the taxi driver may drive a detour in order to charge you more.
Traffic can be very bad, it can take an hour for a few km through the old city. You might be better off taking the metro out of the old city and then a taxi from there.
Dolmuş (Turkish: "full") is a shared taxi, travelling on a fixed route, which costs more than a city autobus but less than a normal taxi. They can carry up to 8 passengers. They are easy to recognize, because they also have the yellow painting as taxis and carry a Dolmus sign on its top. They will only start driving when all eight places are filled, which is also where the name derives from.
The main and most important routes for Dolmuses are :
If you want the driver to make a stop, you can say İnecek var.(EE-neh-djek war!) (Someone's getting out.) or Müsait bir yerde.(mU-sa-EEt bir yer-deh.) (At a convenient spot.).
Istanbul is geographically huge, spanning two continents, so it is hard to hit the road with your thumb up immediately, although not entirely impossible. Here are a few ideas for spots (accessible by public transport) where to raise your thumb up when leaving the city.
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